Human Intervention in the Absence of FCC Guidance: Timing is everything
The industry is still without guidance on the definition of “automatic telephone dialing system” under the TCPA. The lack of guidance has left the courts to determine what factors of dialing equipment qualify as an ATDS. One of the court-created elements is human intervention.
Pink phone Dialing Pad
What is Dynamic Caller ID?
Dynamic Caller ID in QwikDial Can Improve Your Contact Rate. We have focused on recent features added to our Contact Software Solution, QwikDial. We continue with QwikDial Month introducing our latest feature, Dynamic Caller ID. This added feature allows businesses to offer more localized numbers and provide better contact information for consumers. We continue these ...
Congressional Budget Bill Passed Allows Use of ATDS to Collect Government Debt
Amendment to the Communications Act of 1934 for Government Debt Collection On November 4th, 2015 President Obama signed into law the new congressional budget bill. The new budget deal includes a loophole to the Communications Act of 1934, which up until now has prohibited modern dialing equipment to dial cell phones for government debt collections ...
Guide to Tracking Consent and Revocation of Consent
Recent Telephone Consumer Protection Act (TCPA) developments have made it vital that collection agencies take a proactive, and sustainable, approach to managing contact consent, as well as revocation of that consent. The following list of questions may be helpful in considering where your process currently stands. Considerations Regarding Consent at the Originator How is consent ...