human intervention

person on phone in front of computer
Courts’ Factor of an ATDS is How Much Human Intervention
Courts have not been able to subscribe to the same definition of an ATDS in recent rulings. The amount of human involvement has become a leading indicator of court decisions. In this article we discuss court cases from 2019 on a scale of human intervention.
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Human Intervention in the Absence of FCC Guidance: Timing is everything
The industry is still without guidance on the definition of “automatic telephone dialing system” under the TCPA. The lack of guidance has left the courts to determine what factors of dialing equipment qualify as an ATDS. One of the court-created elements is human intervention.