Customer Success

Customer highlight with stacy willis
DAKCS Difference in Action: Customer Insights with Stacy Willis
DAKCS has awesome customers. One of which is Stacy Willis with AMR. She announced her bid for re-election of ACA International Board of Directors with a "Time for Progress" campaign. Learn more about Stacy's message as she continues to work hard and do what is necessary to better the community and our industry.
customer concerns at Summit
Customers’ Concerns About Obtaining Consent
On Thursday, October 17, 2019, DAKCS Interchange Summit attendees were broken up into six breakout groups to discuss various topics addressed in the NPR. Understanding the details of the Consumer Financial Protection Bureau’s (CFPB or Bureau) Notice of Proposed Rulemaking (NPR) dominated the Summit in October.
cheer_hand in business
DAKCS Difference in Action: Partnering on Washington State Interest Change
With a new interest law change put in place, DAKCS partners with Washington State and Idaho customers to find solutions. The new law impacts the interest charged on medical accounts and the letter changes regarding the debt.