collection agencies

words_new vocabulary
Debt Collectors and Creditors Need to Learn the New Vocabulary of the NPR
Debt collectors and creditors should get used to a new vocabulary when it comes to the CFPB Notice of Proposed Rule. With a new roadmap for compliance, changes in third party operations are inevitable, especially when it comes to receiving information from its creditor clients.
ActionPlan written on notepad with cup of coffee next to it.
Prepare for Disaster Recovery with Better Communication and a Game Plan
Planning ahead is vital to your business. Planning ahead for disasters is something most don’t want to do. That plan is for not only disaster recovery, but for how your agency will communicate with both clients and consumers. Creating a business continuity plan and collaborating with clients will establish guidelines for maintaining business for those ...
Benefits of Adding Call Blending to your Business Operations
Call Blending DAKCS Contact Software Solution, QwikDial offers various integrated features such as Dynamic Caller ID and Voicemail Drop. By adding Call Blending to the mix, your business adds in flexibility to the operations. Throughout the past few weeks, we’ve continued conversations on the DAKCS Software LinkedIn Company page and other social channels. We’d like to hear ...
What you need to know about Medical Debt Collection in 2015
As 2014 came to a close there was a CFPB field hearing in Oklahoma City on December 11, 2014. The main purpose of this hearing was to address medical debt collection practices and the relationship between medical debt collection practices and consumer credit reporting.   CFPB Director Richard Cordray shared the Bureau’s position that problems ...
Idaho Supreme Court ruling could change charges and fees
The Idaho Supreme Court’s recent decision regarding attorney’s fees could change how you charge collection fees. The Idaho Department of Finance recently issued guidance to help licensed collection agencies comply with the Idaho Collection Agency Act. 
In May, the high court unanimously ruled that collection agency Medical Recovery Services could not ask for attorney’s fees ...