ARM Industry

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Getting an ROI from the Limited Content Message
When the Consumer Financial Protection Bureau (CFPB or Bureau) issued its Outline of Proposed Rule for Debt Collection back in the summer of 2016, the industry applauded the CFPB’s plan for a limited content message (LCM). The LCM showed the power of the Bureau to actually do good and fixed the Foti problem that plagued the industry for years.
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Navigating the Safe Harbors of the NPR
The CFPB Proposed Rule for debt collection provides, in certain instances, some specific safe harbors. Samples of the safe harbors that focus on consumer communication are listed in this article and should be reviewed carefully. Some may be disguised as safe harbors but in actuality, they are potential defenses in the event a claim is asserted against the debt collector for a violation of the FDCPA.
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5 New Data Points of the Validation Notice Under the Proposed Rule
With the CFPB Proposed Rule, the debt collection industry is going to change. The newly proposed Validation Notice format in the CFPB’s NPR contains several new requirements that mean your client may need to send additional data, you may need to send more data to your vendors, and you may not be able to collect on certain accounts.
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What You Should Know About Submitting a Comment to the CFPB’s Notice of Proposed Rule for Debt Collection: Step-by-Step
What to know about when submitting a comment to the CFPB’s Notice of Proposed Rule for Debt Collection. A Step-by-Step Guide by Joann Needleman of Clark Hill. Many agencies and interested stakeholders are now thinking about submitting comments on the NPR to the CFPB.
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DAKCS Difference in Action: Customer Insights with Stacy Willis
DAKCS is proud of our longstanding partnerships with our customers. One of which is Stacy Willis. As she steps into the limelight announcing her candidacy for ACA International Board of Directors, she continues to take the steps necessary to better the community and our industry. She is a core part of what makes the #DAKCSdifference.