Efficient and configurable integrated contact solutions
Improve right party contacts and streamline communications
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Complete Dialing Solution Integration
For DAKCS Beyond ARM software users, QwikDial is elegantly integrated with your collection software eliminating any uploading
and downloading of call campaign information. If you have your own internally developed Accounts Receivable Management
system or use another software application, QwikDial’s powerful application programming interface will provide you
access to the most powerful dialing software on the market, backed by a company dedicated on providing astonishing
customer service.
DAKCS’ QwikDial dialing solution software is an all-in-one software solution to your dialing needs. Agencies of all
sizes can easily integrate it with their existing ARM systems to collect debt of any type. QwikDial allows you to create
campaigns, record calls, generate reports, process payments, and more.
Rapid Configuration & Reporting
What we can do for you
Powerful Reporting and Scheduling Campaigns
Powerful visual reporting and scheduling campaigns can be queued and reported on. Reporting can be sent daily, monthly or anytime to key qualified recipients.
Graphical Call Campaign Designer
With DAKCS’ predictive dialer software, visually design all your call campaigns ensuring compliance and optimal collection performance.
Preview and Dialing Solution
We are sensitive to regulations regarding cell phone dialing, however, we balance this with the prevalence of your consumers who utilize their cellphones as a primary communication method. QwikDial dialing solution is designed to leverage not only predictive capabilities, but also preview dialing features; ensuring compliance as well as greatly increasing call contacts.
Recorded Calls
AR and debtor’s calls can be automatically recorded and stored in your system allowing for immediate and electronic access.
Securely Process Payments Over the Phone with IVR Integration
With QwikDial, debtors pay all bills without having to speak with a live representative; providing an entirely secure and hosted, 24/7 agent-less telephone experience. Payments can be submitted over any touchtone phone easily, instantly and securely (PCI compliant) without requiring any type of Internet connection.
Cloud Secure
Our secure Tier 4 data center provides maximum uptime redundancy and security to ensure that your collection management or Accounts Receivable team is able to always stay on the phones with no downtime. Importantly, no hardware purchases means that you can grow at the pace of your business without expensive, ongoing capital investments. Leave the hardware, backups, and uptime to us.
Client-Centric Pricing Model
Our simple and transparent pricing model is designed to accommodate both small and large companies allowing you to watch the bottom line as you plan and grow your ARM workflows and campaigns.
Interested?
Get in touch and we can have a chat about how DAKCS can take your business to the next level
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