DAKCS Software Systems welcomes RMA Collections of Rockford, Illinois
We welcome RMA Collections and their 25 users to the 10,000+ user-strong DAKCS Software Systems family. RMA collections went live with the Beyond ARM applications the first week of March, joining other long-standing Illinois customers. RMA Collections has operated for over 70 years from its corporate headquarters in Rockford, Illinois. RMA Collections moved from the ...
DAKCS Software Systems is selected as one of the top 9, mid-range agency software solutions by Collection Advisor Magazine
DAKCS Software Systems is pleased to announce that Collection Advisor Magazine has once again selected their Beyond Accounts Receivable management product as one of the top 9 software solutions for the mid-range agency segment. DAKCS’s client base is very diverse with large and small companies located throughout the United States both first and third party ...
DAKCS Announces 2nd Annual Virtual Conference – August 22nd – 24th
DAKCS Software Systems announced plans for the Second DAKCS Virtual Summer Conference scheduled for August 22-24, 2012.This year’s theme is Amplify Your Success: Important Information on Turning up Profit and Tuning out Distractions. After a very successful virtual meeting in 2011, the DAKCS team has created another exciting three day event, designed to suit the needs ...
DAKCS Software Systems Announces 2012 East and West Coast Regional Partnership Meetings
DAKCS Software Systems announced today the introduction of two Regional Partnership Meetings in 2012. Each session is scheduled in concert with two important ACA events: the July National ACA Meeting and the October California Collectors Association Conference. The East Coast session will take place at the Westin Diplomat Hotel on July 17th. The West Coast ...
Introducing an Innovative Customer Training Program
DAKCS Software Systems announced today the introduction of a new customer training program: Software Strength Training Powered by DAKCS. With a long time customer centric focus and tradition, the DAKCS team has developed a series of monthly webinars designed to enhance their clients’ product knowledge and understanding. These 90 minutes sessions, presented by the DAKCS training team, ...
DAKCS Software Systems Introduces New AR / Debtor Portal – QwikContact
During their second annual Virtual Client Conference held August 22nd and 24th, DAKCS Software Systems announced their latest SaaS offering, QwikContact, a completely integrated solution designed for DAKCS clients to send emails to debtors through a secure, interactive process that ensures debtor privacy. All agencies notices with viable email addresses will be sent to the ...
DAKCS Holds 1st Virtual Users Conference; August 24th-26th
DAKCS Software Systems offered their client community a new type of learning experience this year. With over 30 annual conferences held throughout the country over the years, the DAKCS team decided the time was ripe for a new conference opportunity: three days of learning and idea exchange over the Internet. GoToMeeting provided the foundation for ...
Introducing New Hybrid, Usage Based Cell Phone Scrubbing Service
DAKCS Software Systems, in partnership with Contact Center Compliance (CCC) of Santa Rosa, California has announced a new hybrid cell phone scrubbing solution for their integrated dialer: VIC. This usage based program is designed to provide a cost effective way to address the current challenges associated with the current TCPA regulations prohibiting auto-dialer initiated calls ...
DAKCS Software Systems Announces Top Level Management Promotion
Lex Patterson, President of DAKCS Software Systems announced today that  long term employee Dax Nelson has been promoted to a key leadership role within the company. Dax Nelson, the current Director of Product Implementation will also assume the Role of Director of Product Development. Mr. Nelson has been a member of the DAKCS team for ...
DAKCS Software Systems Introduces a New Cloud Based Dialing Solution
DAKCS Software Systems a leader in the accounts receivable management industry, has introduced their latest software service solution; Vocality. Vocality, a web/SaaS based dialing solution, is completely integrated with all DAKCS Software. There are no uploads and downloads. This simple to use, pay as you go program is a messaging system with link back that includes voice recording and ...
DAKCS Software Systems to Move to Ogden, Utah’s Central Business District
DAKCS Software Systems has moved its headquarters to the new Junction Building in downtown Ogden as of September 1, 2010. DAKCS occupies nearly 10,000 square feet on the fourth floor. The building, located at The Junction Development, is on the corner of Washington Boulevard and 24th Street. DAKCS Software Systems had been at their Taylor ...
Improving Customer Service: Technology and the Future of Debt Collection
As numerous individuals find themselves struggling with their finances in this economy, the amount of complaints against debt collection agencies are mounting. In an annual survey, debt collection agencies were ranked number one on the national list of consumer complaints. Most debt collection agencies, however, are not to blame for poor customer relations; the majority ...