At DAKCS, our customers are family. We’re here for our customers and communities when they need us most, especially in times of uncertainty.
Please note that DAKCS support and services are available as different parts of the country are affected by the spread of the coronavirus (our team has been remote-enabled for some time now). The only minor change is to replace any scheduled onsite meetings with virtual online engagements.
Now is the time to work together. We encourage you to share your thoughts, tips, and questions with us and other industry peers. We continue to offer our support during these challenging times. Please let us know how we can help.
Support and Service Information:
We are also available to assist if you are transitioning to remote work situations. Contact us if you have any questions or call 800.873.2527.
For current customers and partners who need support or further assistance on system setup and to discuss consumer outreach solutions available, reach us:
- By web – DAKCS Customer Portal
- By LinkedIn – DAKCS Community (previously called DAKCS User Group)
- By email – firstname.lastname@example.org
Guidance and Helpful Resources:
Industry channels quick links
Visit the ACA website for ARM industry state guidance, regulatory updates and everything COVID-19 related
InsideARM COVID-19 information
AccountsRecovery.net resource on state orders, recommendations, and webinars
RMAI monitors state and federal guidance, advice, and support
About the virus and ways to contribute
Follow the CDC’s suggested hygiene practices to reduce the spread of the virus
How you can help during the coronavirus outbreak – Places to donate and help those who are more vulnerable
SavetheChildren.org – What to do and how you can donate
Using tools like Zoom and GotoMeeting for working remotely to help maintain productivity and communications