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Latest and Greatest Features in QwikDial, DAKCS’ Contact Solution Software
Reasons Why This Product Benefits Your Business. DAKCS Software Systems is proud to announce we’ve added new features to our Contact Software Solution: QwikDial. We listened to our customer base about the problems they were experiencing when contacting consumers. From those challenges, we discovered additional features that could make the contact process a little better. ...
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What To Consider At The 2018 Midpoint
Everything is timing. In July 1962, a French explorer named Michel Siffre buried himself in a cave under a glacier for two months. More than 100 meters below ground, several degrees below freezing and confined to a tent, the 23-year-old geologist’s sense of time soon unravelled. Without the markers with which the rest of us ...
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Is Your Current Collection Software Hindering Company Growth?
As the collection industry progresses towards multichannel and omnichannel collection strategies, the need to manage those varied channels of communication becomes a much bigger requirement. Failure to integrate multiple collection channels through a single streamlined system will leave money on the table. An effective collection system must seamlessly manage emails, texting, IVR, outbound and inbound ...
Is Your Collection Software Aligned with the Bottom Line?
Debt Collection software is a buying decision that requires both time and energy, so selecting the right collection software that best matches your business needs becomes the foundation of a long-term partnership. Choosing a collection software partner that doesn’t fit your needs can be both expensive and frustrating. But in contrast, choosing the right business partner ...
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DAKCS Software Systems and PDCflow Support Local YCC’s Spirit of Giving.
DAKCS and PDCflow joined forces to help YCC’s Spirit of Giving This past holiday season DAKCS Software Systems partnered with PDCflow to sponsor a family of 4 children providing new winter coats, clothing and toys from each child’s wish list during YCC’s Spirit of Giving Program. This program provides Christmas gifts for many of the children at ...
The 3 Essential Questions You Need to Answer to Choose The Best Software in 2017
In our industry, maintaining compliance continues to bring challenges and consumer communication patterns continue to move to more convenient electronic channels. You need a core software platform that can develop and benefit from these types of changes assisting you in your business processes. When you are evaluating software solutions in 2017, whether it is an ...
DAKCS Software Systems to sponsor ARM-U’s Fall Semester, September 12-15, 2016
Complimentary ARM-U Virtual Conference Series geared towards compliance, operations and training professionals. FREE Virtual Conference Series, September 12-15, 2016 – DAKCS Software Systems (DAKCS), a provider of innovative cloud and on-premise software solutions for the Accounts Receivable and collection management industry is pleased to announce its first ever sponsorship of ARM-U’s Fall Semester. Each spring and ...
Committed for the Long Run?
Is your Collections and ARM Technology Partner Committed to the Long Run? With the 2016 Summer Olympics happening in Rio in less than three weeks, olympic athletes have poured their heart and souls into training and fine-tuning their craft to perform at peak levels. The amount of practice, commitment and personal investment these athletes put into their ...
Does working with your current collection software provider give you a headache?
The company To Do lists that collection agency owners and collection department managers are working on is constantly evolving. The projects you are assigned may make you feel overwhelmed and stressed. To add to that stress, you may have a collection software provider who isn’t providing the software solution that they promised during the sale nor the ...
Congressional Budget Bill Passed Allows Use of ATDS to Collect Government Debt
Amendment to the Communications Act of 1934 for Government Debt Collection On November 4th, 2015 President Obama signed into law the new congressional budget bill. The new budget deal includes a loophole to the Communications Act of 1934, which up until now has prohibited modern dialing equipment to dial cell phones for government debt collections ...
Guide to Tracking Consent and Revocation of Consent
Recent Telephone Consumer Protection Act (TCPA) developments have made it vital that collection agencies take a proactive, and sustainable, approach to managing contact consent, as well as revocation of that consent. The following list of questions may be helpful in considering where your process currently stands. Considerations Regarding Consent at the Originator How is consent ...
How Company Culture Makes the Difference?
Purchasing your Accounts Receivable management and debt collection software for your company is by far the most important decision you can make. After all, not only is this decision a critical part of your business plan, it will be a major part of your financial budget with the cost on system training, user licenses, monthly ...