Contact Software Dialing Solution Feature: Voicemail Drop

Why Does Voicemail Drop Feature in QwikDial Benefit Me? Last week, we introduced our October blog series on recently added features to our Contact Software Solution: QwikDial. Our goal is to assist you on the business challenges you face and provide available solutions that could make the process more efficient. Contributing to the success of ...

Latest and Greatest Features in QwikDial, DAKCS’ Contact Solution Software

Reasons Why This Product Benefits Your Business. DAKCS Software Systems is proud to announce we’ve added new features to our Contact Software Solution: QwikDial. We listened to our customer base about the problems they were experiencing when contacting consumers. From those challenges, we discovered additional features that could make the contact process a little better. ...

Avoiding the Robocall Pitfall

Using good call center hygiene can help you avoid robocall pitfalls when dialing. Automated robocall volume has skyrocketed in recent years, reaching an estimated 4.1 billion in May according to YouMail, which collects and analyzes calls through its robocall blocking service. This long and hotly debated topic is nothing new. But how drastic measures to ...

What To Consider At The 2018 Midpoint

Everything is timing. In July 1962, a French explorer named Michel Siffre buried himself in a cave under a glacier for two months. More than 100 meters below ground, several degrees below freezing and confined to a tent, the 23-year-old geologist’s sense of time soon unravelled. Without the markers with which the rest of us ...

Grow Your Law Firm With Collection Software Automation and Integration

What can great legal software do for you? First of all, attorneys and law firms look for solutions that offer automation by utilizing built-in configuration. Robert Rossi of Rossi Law Offices in Smithfield, Rhode Island was looking for opportunities to improve his business. He needed highly configurable collection software with powerful document management, flexible workflow, and tracking ...

Is Your Current Collection Software Hindering Company Growth?

As the collection industry progresses towards multichannel and omnichannel collection strategies, the need to manage those varied channels of communication becomes a much bigger requirement. Failure to integrate multiple collection channels through a single streamlined system will leave money on the table. An effective collection system must seamlessly manage emails, texting, IVR, outbound and inbound ...

Is Your Collection Software Aligned with the Bottom Line?

Debt Collection software is a buying decision that requires both time and energy. Selecting the right collection software that best matches your business needs becomes the foundation of a long-term partnership.  Choosing a collection software partner that doesn’t fit your needs can be both expensive and frustrating. In contrast, choosing the right business partner who ...

DAKCS Software Systems and PDCflow Support Local YCC’s Spirit of Giving.

DAKCS and PDCflow joined forces to help YCC’s Spirit of Giving This past holiday season DAKCS Software Systems partnered with PDCflow to sponsor a family of 4 children providing new winter coats, clothing and toys from each child’s wish list during YCC’s Spirit of Giving Program. This program provides Christmas gifts for many of the children at ...

The 3 Essential Questions You Need to Answer to Choose The Best Software in 2017

In our industry maintaining compliance brings challenges. Consumer communication patterns continue to move to more convenient electronic channels. You need a core software platform that can develop and benefit from these types of changes assisting you in your business processes. When you are evaluating software solutions in 2017, whether it is an audit of your ...

DAKCS Software Systems to sponsor ARM-U’s Fall Semester, September 12-15, 2016

Complimentary ARM-U Virtual Conference Series geared towards compliance, operations and training professionals. DAKCS Software Systems (DAKCS), a provider of innovative cloud and on-premise software solutions for the Accounts Receivable and collection management industry is pleased to announce its first ever sponsorship of ARM-U’s Fall Semester September 12-15, 2016. Each spring and fall, insideARM works hard ...

Committed for the Long Run?

Is your Collections and ARM Technology Partner Committed to the Long Run? With the Summer Olympics olympic athletes have poured their heart and souls into training and fine-tuning their craft to perform at peak levels. The amount of practice, commitment and personal investment these athletes put into their sport parallels our business operations and challenges. Establishing ...

Do you have problems with your current collection software?

The company To Do lists that collection agency owners and collection department managers are working on is constantly evolving. The projects you are assigned may make you feel overwhelmed and stressed. To add to that stress, you may have a collection software provider who isn’t providing a solution promised during the sale. Or the client engagement ...