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Prepare for Disaster Recovery with Better Communication and a Game Plan
Benefits of Adding Call Blending to your Business Operations
What is Dynamic Caller ID?
Contact Software Dialing Solution Feature: Voicemail Drop
Latest and Greatest Features in QwikDial, DAKCS’ Contact Solution Software
Avoiding the Robocall Pitfall
What To Consider At The 2018 Midpoint
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DAKCS Software Systems to sponsor ARM-U’s Fall Semester, September 12-15, 2016
Complimentary ARM-U Virtual Conference Series geared towards compliance, operations and training professionals. FREE Virtual Conference Series, September 12-15, 2016 – DAKCS Software Systems (DAKCS), a provider of innovative cloud and on-premise software solutions for the Accounts Receivable and collection management industry is pleased to announce its first ever sponsorship of ARM-U’s Fall Semester. Each spring and ...
Committed for the Long Run?
Is your Collections and ARM Technology Partner Committed to the Long Run? With the 2016 Summer Olympics happening in Rio in less than three weeks, olympic athletes have poured their heart and souls into training and fine-tuning their craft to perform at peak levels. The amount of practice, commitment and personal investment these athletes put into their ...
Does working with your current collection software provider give you a headache?
The company To Do lists that collection agency owners and collection department managers are working on is constantly evolving. The projects you are assigned may make you feel overwhelmed and stressed. To add to that stress, you may have a collection software provider who isn’t providing the software solution that they promised during the sale nor the ...
How Can Attorneys and Law Firms Benefit From ARM Software
Law offices have different collections requirements than other industries. With individual law firms having different litigation processes, software solution demands must adapt to their operational needs and methods. Finding the right debt collection software that provides these solutions and methods for attorneys and law firms will provide ample benefits for your business. Finding and utilizing ...
Congressional Budget Bill Passed Allows Use of ATDS to Collect Government Debt
Amendment to the Communications Act of 1934 for Government Debt Collection On November 4th, 2015 President Obama signed into law the new congressional budget bill. The new budget deal includes a loophole to the Communications Act of 1934, which up until now has prohibited modern dialing equipment to dial cell phones for government debt collections ...
Guide to Tracking Consent and Revocation of Consent
Recent Telephone Consumer Protection Act (TCPA) developments have made it vital that collection agencies take a proactive, and sustainable, approach to managing contact consent, as well as revocation of that consent. The following list of questions may be helpful in considering where your process currently stands. Considerations Regarding Consent at the Originator How is consent ...
How Company Culture Makes the Difference?
Purchasing your Accounts Receivable management and debt collection software for your company is by far the most important decision you can make. After all, not only is this decision a critical part of your business plan, it will be a major part of your financial budget with the cost on system training, user licenses, monthly ...
How Government Collections Software Can Help Government Bodies and Employers Improve Workflows and Process?
It’s important for local communities, cities, and states to have government bodies that work quickly and effectively. Unfortunately, many variables can slow government progress, but government collections software doesn’t have to be one of them. Government bodies need to manage a diverse range of debt types including taxes, workers’ compensation, utilities, student and business loans, ...
Utilizing Technology to Mitigate the Risk of Dialing in the Wake of the latest FCC-TCPA ruling.
INTRODUCTION Since the July 2015 FCC-TCPA Declaratory Ruling, we’ve seen numerous webinars, whitepapers and blogs providing an overwhelming volume of information on the subject. Some of these sources complain about the lack of clarification. Others speculate about the impact of the ruling in the collection sector industry-wide. Still others provide preventative measures and operational re-tooling ...
10 Questions to Ask Your Vendor Before Selecting Your Collection Software Solution
Let’s face it, our industry is a tough one. We are faced with continued regulation, evolving compliance requirements all while your clients are pushing you for better rates. DAKCS Software Systems has been successful over the last five years in evolving our solutions to stay aligned with these evolving regulation changes and compliance requirements, growing ...
What you need to know about Medical Debt Collection in 2015
As 2014 came to a close there was a CFPB field hearing in Oklahoma City on December 11, 2014. The main purpose of this hearing was to address medical debt collection practices and the relationship between medical debt collection practices and consumer credit reporting. CFPB Director Richard Cordray shared the Bureau’s position that problems ...
How Long Will it Take for my Business Credit Score to Bounce Back after Settling Debts?
Businesses seldom incur major credit damage from large purchases because they properly position their finances beforehand. In addition, the contentious business consistently monitors its D&B or Experian credit file for any problems that could manifest with vendors, suppliers or others entities that it relies on to extend credit. But, it’s important to remember that even minor ...