Who is Ready with a Tax Season Strategy?
For collection agencies and ARM companies, tax season may feel like the real Christmastime. Tax season is in full force. Having a tax season strategy in place allows agencies to collect more money. Of the significant number of consumers who are expecting a tax refund this year, nearly a third plan to spend their refund ...
Why HIPAA Security Matters.
Protecting your data is increasingly important in today’s environment of data breaches. As part of the DAKCS SOC 2 attestation, we have implemented the security requirements to prevent, detect, contain, and correct any HIPAA security violations. For the medical collection industry, validating the business agreements we sign with an audited certification shows that we are ...
What is Scalability? Why is it important to My Business?
Scalability is the capability of a system to handle an increasing amount of work and to accommodate growth. There has been a huge push to the cloud over the past number of years. Scalability has become an important factor into finding the right solution that meets that push. As a better way to manage our ...
Top Reasons to Partner With Those Who Make Compliance Priority
Choose a trusted partner when it comes to compliance. A secure, reliable, and trusted environment is essential in any financial services organization. As a result, your business becomes stronger when you partner with vendors who put your security first. Here are the top 4 reasons to go with a technology provider who is willing to ...
Prepare for Disaster Recovery with Better Communication and a Game Plan
Planning ahead is vital to your business. Planning ahead for disasters is something most don’t want to do. That plan is for not only disaster recovery, but for how your agency will communicate with both clients and consumers. Creating a business continuity plan and collaborating with clients will establish guidelines for maintaining business for those ...
Benefits of Adding Call Blending to your Business Operations
Call Blending DAKCS Contact Software Solution, QwikDial offers various integrated features such as Dynamic Caller ID and Voicemail Drop. By adding Call Blending to the mix, your business adds in flexibility to the operations. Throughout the past few weeks, we’ve continued conversations on the DAKCS Software LinkedIn Company page and other social channels. We’d like to hear ...
What is Dynamic Caller ID?
Dynamic Caller ID in QwikDial Can Improve Your Contact Rate. We have focused on recent features added to our Contact Software Solution, QwikDial. We continue with QwikDial Month introducing our latest feature, Dynamic Caller ID. This added feature allows businesses to offer more localized numbers and provide better contact information for consumers. We continue these ...
Contact Software Dialing Solution Feature: Voicemail Drop
Why Does Voicemail Drop Feature in QwikDial Benefit Me? Last week, we introduced our October blog series on recently added features to our Contact Software Solution: QwikDial. Our goal is to assist you on the business challenges you face and provide available solutions that could make the process more efficient. Contributing to the success of ...
Latest and Greatest Features in QwikDial, DAKCS’ Contact Solution Software
Reasons Why This Product Benefits Your Business. DAKCS Software Systems is proud to announce we’ve added new features to our Contact Software Solution: QwikDial. We listened to our customer base about the problems they were experiencing when contacting consumers. From those challenges, we discovered additional features that could make the contact process a little better. ...
Avoiding the Robocall Pitfall
Using good call center hygiene can help you avoid robocall pitfalls when dialing. Automated robocall volume has skyrocketed in recent years, reaching an estimated 4.1 billion in May according to YouMail, which collects and analyzes calls through its robocall blocking service. This long and hotly debated topic is nothing new. But how drastic measures to ...
What To Consider At The 2018 Midpoint
Everything is timing. In July 1962, a French explorer named Michel Siffre buried himself in a cave under a glacier for two months. More than 100 meters below ground, several degrees below freezing and confined to a tent, the 23-year-old geologist’s sense of time soon unravelled. Without the markers with which the rest of us ...