Configurable workflows

Configurable from the ground up.

Drag-and-drop workflow builder, screen designer, and rules engine. Pivot your collections strategy in an afternoon, no developer required. The platform adapts to how your team already works.

Drag-and-drop workflow builder
Screen designer for collector and admin views
Rules engine with action triggers
Table builder for custom data fields

Compliance controls you configure

Updated through over 45 years of compliance changes.

Every federal shift since FDCPA. Every state addition. Every medical, governmental, and consumer update. Beyond ARM has been updated for each one, and your team configures the controls that fit your operation.

TCPA and FDCPA safeguards on every workflow
HIPAA-compliant document handling for medical agencies
SOC 2 audited infrastructure
99.5% uptime across cloud servers
PCI compliant through PDC for secure payment handling

Integrations

Connects to the tools your team already runs.

Beyond ARM works alongside the rest of the DAKCS ecosystem and your existing tech stack. Vendor partner integrations, credit reporting, payment processors, and skip tracing all in one place.

Vendor Tool for partner integrations
Connects to QwikDial, Consumer Portal, QwikFlow, DAKCS Communication Service, and QwikClient
Credit reporting, payment processors, and skip tracing

Why agencies choose Beyond ARM

Four reasons that hold up over decades.

Capability

Scalability, flexibility, automation, customization, and enhanced reporting. Plus the ability to connect with third-party add-ons and partners who care about your success.

Cost Efficiency

Increase collector proficiency and recovery rates while reducing or eliminating the costs of third-party consultants, IT, programmers, and on-site server maintenance.

Reliability

99.5% uptime on cloud-based servers, continual backups, and unlimited scalability. Beyond ARM keeps running so your team can keep collecting.

Security

SOC 2 audited infrastructure, with security and compliance controls built around data protection and accountability.

Evaluating Beyond ARM

What to look at before you decide

Choosing an ARM platform comes down to how it handles your workflows, your data, and your client commitments. Here is how to judge Beyond ARM on those terms.

A workflow, start to finish

A new placement arrives and its fields map to your account structure. Rules assign it to the right queue. Collectors work it in a screen set up for their role, triggered actions move it forward based on account behavior, and results flow into the reports your clients receive.

What your team can configure

Drag-and-drop tools let your staff shape the system without a developer:

Screen Designer for collector views by role, queue, or workflow
Table Builder for new data fields and account structures
Advanced Inquiry and Action Designer for conditional logic and triggers
Report Designer for internal and client-facing reports
Dialog Designer, plus email and text templates

Questions to settle for rollout

Which balances, histories, and client fields migrate, and how they are reconciled
Which client reports must be reproduced, and the acceptance criteria
The exact systems and versions you need to integrate with
Who owns training, test migration, cutover, and contingency plans

Use the full ARM evaluation checklist

How a quote is scoped

A Beyond ARM quote is built from four parts: the platform, the add-ons you choose (such as DCS, the Consumer Portal, QwikDial, and QwikClient), implementation, and ongoing support.

Ask for it in writing, with inclusions, exclusions, and assumptions listed.

What the demo covers

Bring one process your team wants to improve. We walk through it in Beyond ARM, show where the configuration happens, and cover your data and integration questions. No consumer account data is needed.

Book a workflow demo

Success stories

Over 200 installs. 45 years of customer success.

Beyond ARM has been running collections operations across the country for 45 years. Here's what a few of those teams have to say.

“

Helpful, friendly, kind. Support has always been there for us.

Cameron Karim

Kansas Counselors

“

Great support. Fourteen years and I don't have to wait for support to get back with me.

Mickey Putnam

Central Professional Credit Service

“

Absolutely tremendous. They've helped us to grow and to innovate.

Robert Rossi

Rossi Law Offices

See Beyond ARM on a workflow like yours.

Walk through the workflow builder, the rules engine, and the compliance controls using a sample process that looks like yours. No consumer account data is needed.

Book a personalized demo

The collections platform you can actually reshape.