Industry advocate and lawyer, Joann Needleman joins us as guest Compliance Thought Leader.

Joann brings experience and insight as a navigator and strategist to assist in the regulatory changes the debt collection industry is facing today. Recently PDCflow interviewed Joann Needleman as she is making a difference in the Collection and ARM industry. The spotlight interview, Thriving in Third Party: An Interview with Joann Needleman tells more about Joann.

In the weeks ahead Joann will cover the CFPB Notice of Proposed Rule (NPR) in detail. She will also join the DAKCS community discussions as a resource on our Compliance Conversation article series and in our DAKCS LinkedIn user group as the NPR impact unfolds. Visit the DAKCS LinkedIn User Group to ask questions and make comments about the CFPB Notice of Proposed Rule.

Go to our DAKCS NPR – Compliance insights page for helpful educational resources.

DAKCS Announces Interchange Summit 2019 October 16 – 18 | Ogden, Utah.

Register today and save $20!

Let’s expand on the synergy and unity we sparked in 2017 in a way that works best when we’re all in one place. This is an event filled with engagement, community, and conversations with fellow DAKCS family and friends.

Collect more payments | Impress your clients  | Get more business.

DAKCS and PDCflow have partnered to offer an exciting new service exclusively for DAKCS customers. Within Beyond ARM, you can now send bulk statements with account and payment information. Let this service work for you, the way you want.


Send hundreds, even thousands of customized billing statements to your clients’ early out lists in a matter of minutes. Reduce your costs – less than the cost of stamp at only $0.38! Collect more payments for your clients by sending the payment directly to the consumer. Improve your client incentives by offering additional collection services.

To discover ways PreCollect Pro can work to expand your business and how it works in your DAKCS system, click above to learn more.

Free Webinar Sponsored by DAKCS: Developing the Ideal Compensation Structure for Collectors

DAKCS Software Systems was proud to sponsor this webinar with a panel of leading collection executives who shared their insights into the best practices for paying collection agents including Donna Nicholson-Stief of Credit Bureau of Lancaster County, longtime DAKCS client, Shawn Suhr of Continental Credit Control, and Roger Weiss of CACi. In today’s world of heightened compliance concerns and right-party contact issues, collector compensation can be a confusing matrix of incentives and penalties. This webinar offered ideas and insights into collector compensation and optimizing employee performance.


Listen to Webinar Recording Here

This Employee Performance Survey is offered by Mike Gibb, editor at and sponsored by DAKCS Software Systems. ADDITIONAL BONUS: Take a deeper dive into these findings and explore past conversations by listening to our first sponsored Employee Performance Webinar held earlier in June.
Click here for webinar recording.