Industry advocate and lawyer, Joann Needleman joins us as guest Compliance Thought Leader.

Joann brings experience and insight as a navigator and strategist to assist in the regulatory changes the debt collection industry is facing today. Recently PDCflow interviewed Joann Needleman as she is making a difference in the Collection and ARM industry. The spotlight interview, Thriving in Third Party: An Interview with Joann Needleman tells more about Joann.

In the weeks ahead Joann will cover the CFPB Notice of Proposed Rule (NPR) in detail. She will also join the DAKCS community discussions as a resource on our Compliance Conversation article series and in our DAKCS LinkedIn user group as the NPR impact unfolds. Visit the DAKCS LinkedIn User Group to ask questions and make comments about the CFPB Notice of Proposed Rule.

Go to our DAKCS NPR – Compliance insights page for helpful educational resources.

Magic in the Mountains landscape

DAKCS Announces Interchange Summit 2019 October 16 – 18 | Ogden, Utah.

Expanding on the synergy and unity we sparked in 2017 in a way that works best when we’re all in one place. An event filled with engagement, community, and conversations with fellow DAKCS family and friends.

Get ready for an event that will unlock your potential. Build relationships that are not only meaningful but truly helpful for your business.

Collect more payments | Impress your clients  | Get more business.

DAKCS and PDCflow have partnered to offer an exciting new service exclusively for DAKCS customers. Within Beyond ARM, you can now send bulk statements with account and payment information. Let this service work for you, the way you want.


Send hundreds, even thousands of customized billing statements to your clients’ early out lists in a matter of minutes. Reduce your costs – less than the cost of stamp at only $0.38! Collect more payments for your clients by sending the payment directly to the consumer. Improve your client incentives by offering additional collection services.

To discover ways PreCollect Pro can work to expand your business and how it works in your DAKCS system, click above to learn more.

AB 1526 California New Law

DAKCS participated in and has since reviewed the CAC Webinar: A Wrinkle in Time: AB 1526 and How It Will Impact You Starting January 1, held on December 19, 2018. Click here to review our key takeaways from the webinar and discussion on possible solutions.

This new bill – AB 1526 will take effect January 1, 2019 for anyone collecting consumer debt in California. In addition, we started a conversation in our LinkedIn DAKCS User Group discussing our takeaways and possible solutions.

Please join the LinkedIn discussion! We appreciate and value the input and ideas on best practices and/or suggested improvements.

DAKCS Kicks Off October as QwikDial Month
DAKCS Software Systems is proud to announce we’ve added new features to our Contact Software Solution: QwikDial. We’ve been listening to some of the problems various customers were experiencing when contacting consumers. From those challenges, we discovered additional features that can improve the contact process and reach. Each week we introduced a new feature, problem and solution mentioned in our DAKCS’ blog. Stay involved and join conversations by answering questions and discussion highlights each week in our LinkedIn DAKCS User Group.

Adding Call Blending Will Benefit Your Operations.

Call Blending Article Here

What is Dynamic Caller ID?

Dynamic Caller ID Article Here

Why Does Voicemail Drop Feature in QwikDial Benefit Me?

Voicemail Drop Article Here

Interested in what QwikDial can do for your business?

Complete Features Overview Here

Allow for change in 2019! Implement new automation(s) and processes into your system.
Free Webinar Sponsored by DAKCS: Developing the Ideal Compensation Structure for Collectors

DAKCS Software Systems was proud to sponsor this webinar with a panel of leading collection executives who shared their insights into the best practices for paying collection agents including Donna Nicholson-Stief of Credit Bureau of Lancaster County, longtime DAKCS client, Shawn Suhr of Continental Credit Control, and Roger Weiss of CACi. In today’s world of heightened compliance concerns and right-party contact issues, collector compensation can be a confusing matrix of incentives and penalties. This webinar offered ideas and insights into collector compensation and optimizing employee performance.


Listen to Webinar Recording Here

This Employee Performance Survey is offered by Mike Gibb, editor at and sponsored by DAKCS Software Systems. ADDITIONAL BONUS: Take a deeper dive into these findings and explore past conversations by listening to our first sponsored Employee Performance Webinar held earlier in June.
Click here for webinar recording.