@Client Services Testimonials
Mark Edwards, Credit Bureau Systems
We acquired two major hospital clients because of @Client Services. With over 300 clients, we give them all access to view their own real-time performance reports; this is only one of the ways we stay in touch using this great customer service tool.
Rene Engh, Professional Service Bureau
VIC III is a great collection tool. Are we glad that instead of hiring two collectors, we purchased VIC III instead? We can honestly say "yes" to that question. When collectors are on VIC III, good numbers are being hit, contacts are being made and we've noticed a huge jump in daily worked accounts. Our collection letters have decreased, our fees have increased, and soon we'll need more seats on the dialer
Judy Jordan, Collectech Diversified
VIC III is more efficient, effective and versatile. It made almost as big an impact on our collection recovery as going from a manual, dial-it-yourself system to the first generation VIC. We think VIC III is the total dialer package that takes care of our needs.
DAKCS as Service Provider Testimonials
Kirstin DeMaio, Paramount Collection Service, LLC / Arcadia Acquisition Partners, LLC
Thank you so much for the beautiful plaque recognizing ten years of usage of The Sting.
Choosing DAKCS as our software provider has been one of the best business decisions I have made in my collections career. I continue to value our relationship with your company and the helpful employees that you employ.
Hopefully, I'll be able to make it to the convention next year!
Thank you again, Kirstin DeMaio
John Chiara, SRA
DAKCS has proven to be a great partner over the years. Not only are they willing to listen to their customers, but they are always ready to lend ideas and suggestions that help to enhance the products. We really value the partnership that we have with DAKCS.
Mickey Putman, Central Professional Credit Service
Great Support!! The support staff at DAKCS has been awesome the last 14 years I have been working with them. I really enjoy working with them and I love the fact they give me answers to my questions or problems during our initial phone call, I do not have to wait for support to get back with me.
Mike McNeal, American Collection Services
For me it's not so much the products or services that give me an advantage, it's the team I feel I have behind me. My company isn't out here by itself; I have a complete and very supportive team of professionals on my side. June 27th of 05 is the proof, when we crashed, "YOU" came to our aid. There wasn't a time, other when then the initial crash occurred, that I felt like I was alone in my problem. So to me my biggest advantage is I am a DAKCS user!!