DAKCS 2007 Spring Summit Meeting
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DAKCS 2007 Spring Summit Meeting 3645 South Las Vegas Blvd. , Las Vegas , Nevada March 21-23, 2007 |
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FRIDAY, MARCH 23, 2007
- 8:30AM Vendor Exhibits Open
- 9:00AM Using System Reports to Improve Your Bottom Line:
- Daily Intercept Reports
- Daily VIC Reports
- Daily Reports that Improve Work Flow
- Cockpit
- 10:00AM Break / Vendor Exhibits Open
- 10:30AM Guest Presenter / NET Deposit
- Overview of Echeck Process
- Rules & Regulations
- When is a Check21 Really a Check21?
- Services Offered by DAKCS through PDC Partnership
- 11:30AM Revision Features In Detail
- 12:30PM Lunch
- 1:30PM – 2:00PM Vendor Exhibits Open
- 2:00PM Optimizing Your Dialer
- 3:15PM Break / Vendor Exhibits Open
- 3:45PM New Product Demos:
- A Look at the Latest DAKCS Products and Enhancements
- 5:00PM Adjourn
WEDNESDAY, MARCH 21, 2007
- 1:30PM Registration Desk Open
- 2:00PM – 6:00PM Hands On Instruction:
- Beyond Screen Designer
- Beyond.net Report Writer
- Collector Pull
- VIC and Intercept Tables
Beyond Screen Designer, Beyond.net Report Writer
- Customize screens to create custom looks for clients
- Place relevant information in front of collectors by Client, Type of Debt, or Business Class
- Customize reports for the most demanding clients
- Use the report scheduler tool to automate output to a printer, email or data file
Collector Pull – VIC and Intercept Tables
- This class will offer best practice collection strategies and instruction on setting up automation tables to bring the strategy to life. In addition, you are invited to bring samples of your tables and obtain assistance in fine tuning your automation.
- 8:30AM Registration Desk Open, Vendor Exhibits Open
- 9:00AM Opening Remarks
- 9:30AM Managing Call Activity Using the Dialog Editor
- 10:15AM Break / Vendor Exhibits Open
- 10:45AM Automation Strategies That Work:
- Case Studies of Success
- Putting Automation to Work for You
- 12:00PM Lunch
- 1:00PM – 1:30PM Vendor Exhibits Open
- 1:30PM Improving Collector Performance:
- Tips to Improve Efficiency
- Using Your System to Measure Performance
- 2:30PM Security Challenges
- 3:15PM Break / Vendor Exhibits Open
- 3:45PM Panel Discussion with Advisory Board and DAKCS Staff:
- Rules and Regulations for Non-Profit Clients
- Right Party Verification - How VIC Can Help
- NACHA and NSF - Rules and Regulations, What PDC Provides
- DAKCSNET Services - What is Available?
- What Additional Services are Needed?
- 5:00PM Adjourn
- 6:00PM – 8:00PM No-Host Cocktail Reception