Ogden, Utah October 23, 2006…..
DAKCS Software Systems, developer of innovative receivable management solutions for over twenty years, announced today the introduction of its latest generation Dialer/IVR solution. With the recent Foti vs. NCO decision fresh in everyone’s mind, DAKCS’ new contact management solution has clients quickly and enthusiastically signing on. This latest technological breakthrough provides the answer to the right party verification issue in a simple and straight forward manner. By creating a graphical dialog designer that is client server based and accessible from the desk top, DAKCS has developed an easy to use system that allows managers the flexibility and ease of building multiple dialogs with multiple branches based upon specific user requirements. Utilizing both “text to speech” and voice files, managers can create dialogs for inbound and outbound campaigns. They can create their own messages and scripts (from their desk), which could include the critical verification of social security numbers, as well as the simplification of credit card transactions…all with or without collector interaction. From a simple three step dialog to a very complex multi-branch dialog involving multiple menu options that can even include language options, this amazing new product delivers what clients need, when they need it.
According to Chris Campbell, DAKCS CTO, “we are excited about our latest technological innovation. We pride ourselves in being a customer centric organization. By listening to our customers, we have designed a new contact management solution that provides robust new functionality plus effectively addresses a major industry concern.
To learn more about this exciting new DAKCS product, contact the sales department at 1 800 873-2527 for a demo. Don’t wait….make it happen today!About DAKCS Software Systems, Inc.
DAKCS Software Systems, Inc. is a proven leader in accounts receivable management solutions. Established in the early eighties by and for collection professionals, DAKCS has been providing clients with innovative and creative solutions for over twenty years. With a diversified client base, ranging from attorneys to first party collections companies, their primary focus has always been and continues to be addressing the needs of their existing clients ….staying current with industry issues and concerns, listening carefully to client requests and making things happen, quickly and cost effectively. Located in the heart of the beautiful Wasatch Mountains, DAKCS headquarters are in Ogden, Utah with a satellite location in Buffalo, New York. To learn more about DAKCS and its robust product portfolio that includes Beyond.Net, VIC, @client services and more, contact the sales department at 1 800 873-2527.