Vocality - The Web-Based Dialing Solution For Today
Are you trying to do more with less? Is the thought of creating effective dialing campaigns becoming more and more of a necessity? Do you have times when you wish your existing dialer was able to handle high volume special campaigns without adding hardware and additional lines? Are you looking for a solution that handles the cell phone scrubbing issue for you? Are you finding that it is more and more important to record your collection calls? Does the idea of pay as you go dialing options appeal to you and your pocketbook?
If you answered yes to any or all of these questions, you have reached the right website page! DAKCS Software Systems is proud to introduce our latest service: VOCALITY, our web based dialing solution created with our clients’ needs in mind.
In today’s economic environment, we understand that many collection agencies and attorneys are trying to manage and collect more with fewer employees. At DAKCS, we know the process is challenging and often a difficult balancing act.
Sample Report and Dialog
The DAKCS team has studied the options and recognizes that stand alone, predictive dialing is not always the right solution. As a result, they have created their latest product to meet the needs of those who need additional dialing help and those who do not require the full dialer turn key system. Vocality is the DAKCS VoIP web based dialing solution, designed specifically with the needs of their client community in mind. A full messaging program, clients control the entire process through a simple/easy to use web portal.
Many have tried the other solutions and are still looking for something more. DAKCS is excited to demonstrate the many benefits of the newest addition to their product and services portfolio.
Outstanding Key Benefits
- Complete integration: Eliminate the need for uploads and downloads. Real time updates optimize campaign effectiveness.
- Pay as you go: No upfront costs, dial within your budget.
- Dedicated Support Team: No additional maintenance fee.
- Call Recording: A debtor’s link back call is automatically recorded and stored on the client’s system as a message in the Vault. The recording will remain part of the account record indefinitely. Thirty day limits are a thing of the past. You are in control.
According to Lex Patterson, DAKCS Software Systems President, “We have conducted significant research and talked with many of our clients about our latest web based dialing solution: Vocality. We are excited to present this low cost option to assist our clients (large and small; Beyond and Sting) effectively manage high volumes of accounts without the need for additional personnel. At DAKCS, we listen and we respond.”
We recently hired a “cloud based” employee, Vocality Cal, who is providing that extra hand to help our clients power through their accounts. He is that extra employee everyone wishes they could hire when they need him. Our clients get all the benefits of a powerful dialer expert without all the costs. We all benefit from Vocality Cal and welcome him to our team.
The Process is Simple
Setting up campaigns is simple and efficient. Through the portal, clients will be able to create their own unique messaging programs, schedule campaigns up to a month in advance, control the speed (by number of lines allocated), and view real time reports.
Once debtors are reached, they will have the option to press a button and be linked back directly to a collector or connected with the automated PDC interface where they will be able to make a check or credit card payment without collector involvement.
To learn more about the latest DAKCS innovation in dialing options and schedule a product demonstration, contact the DAKCS business solutions team today at 1-800-873-2527! Call today! Let the DAKCS team help you achieve peak performance. Vocality Cal is ready when you are!
In order to download our Whitepaper, please fill out the form below and a DAKCS team member will contact you shortly.