Dave was born in Kinston, North Carolina. He grew up around the collection industry, working in his father's office during summer breaks while in high school.

He moved to California in 1971, where he began working in family collection business in Watsonville, California in 1973. He purchased agency, Pacific Credit Services, in 1979. After much research and procrastination, he joined the DAKCS family in 1985. (Kent still did installations in those days)

He has 3 daughters: Kate-21, Lindsey-23 and Ashlee-26. A great deal of his time over the last 20 years has been spent with the girls; coaching, watching, cheering, hanging out at Lake Tahoe and just having fun.

He loves just about any outdoor activity but his favorites are: golf, swimming, biking, hiking, skiing (snow & water) and curling. Although he doesn't get to do too much curling in California, he will always remember his glory days at the Ogden Ice sheet. He still has the gold medal hanging on his dresser. Wine making and wine tasting are two of his favorite indoor activities.

Kelly Parsons is the collection manager at Credit Bureau Associates. She will be a third generation agency owner in the near future. She has over 16 years of experience in the collection industry and with the DAKCS system. Kelly knows the DAKCS system well; she started as a user and is now the administrator of the system at her office.

Kelly manages a midsized collection department and is responsible for training, developing her staff and collecting money for her clients. She continues to further her education by attending seminars throughout the year as well as the "infamous" DAKCS conference.

Frank Fox has worked in collections since high school. His Dad started the business in 1950 and always needed good help. Around 1972 Frank went to work for his father on a full time basis. In 1984 Jim Blair and James Eaton sold him the DAKCS system. He subsequently partnered with Joann Birdwell and Nova Gray in 1989 to buy the business from his Dad. Two hardworking gals and the DAKCS system have helped Fox Collections become a tremendously successful collection agency. Throughout the years Frank has been an active and vocal DAKCS user, always ready and willing to help other users learn how to get the biggest benefit from the system. A long time member of the DAKCS Advisory Board, Frank has been instrumental in many of the revision changes that have occurred in the last few years.

His favorite pastime is spending time with two wonderful grandsons. He may even finally go to Disney World!

Personal Statement:
My relationship with the DAKCS family dates back since the inception of DAKCS. I can remember being in Albuquerque, NM where the Sting was introduced at an industry trade show. In fact, I still have the Bee Costume that some of the DAKCS folks wore to gather attention (I wish I had pictures). I've worked with the DAKCS staff to advance the VIC product and feel as though that product has contributed to our success as an agency. I'm also a vendor partner who understands the need for users to get relative information delivered to their staff and systems in an efficient manner.

Relative Experience:
Mr. Blair has overseen all aspects of ONLINE's third-party Collection Agency, early-out services, and resale of Credit and Consumer Reports since 2001.

Education:
Mr. Blair attended North Carolina State University where he received a Bachelor of Arts in Business Administration with concentrations in Finance and Human Resource Management. He went on to earn a Masters in Business Administration from East Carolina University.

Relative Affiliations:
J.W. currently serves as the Secretary and treasurer of the North Carolina Association of Collection Agencies Board of Directors and is a member of the Sharper Lending Mortgage Software Advisory Committee. He is a licensed Location manager by the State of Tennessee and a Licensed Collection Agency Manager by the States of Michigan, Nevada and Colorado.

Personal Information:
J.W. met his wife, Suzy, while at NC State. Together they have four children (Megan (7), Ava (5) and twins Wesley and Nicklaus (1). When he is not at ONLINE or with his family, you can often find him on the golf course or duck hunting with his Golden Retriever, Rosie.

President and Chief Executive Officer, SRA Associates, Inc.

John is a graduate of LaSalle University with a B.S. degree in Marketing. He began his career with MBNA America where he excelled as a collector working all stages of delinquency. A year later, John joined a third party collection agency where his main responsibility was collecting on charged off accounts. Eventually, his responsibilities swayed towards marketing collection services to potential clients. In 1994 he moved on to open SRA Associates. From its inception, John has been a hands-on owner. Aside from his attention to the day to day operations, John focuses a great deal on the strategic vision and direction of the organization. John pays strict attention to the training of the staff and management team to ensure they are maximizing the development of their most important resources.

John currently represents some of the largest and most prestigious clients in the collection industry today. He is experienced in handling a wide range of collection accounts that include but are not limited to the follow: auto deficiency, credit card, medical, utilities, commercial, lines of credit, DDA and charge-backs. He has also worked accounts ranging from early-out (in-house) files to placements that include primary, secondary, tertiary, quads and quints. In addition, he routinely attends major collection conferences, is a current member of the American Collectors Association and the Better Business Bureau of New Jersey, sits on the collection advisory board for a major auto captive and has several strong relationships within the industry. John’s company has received multiple awards for liquidation competitions, company partnership, lowest NSF checks, outstanding customer service and best audit results. His long-term experience and versatile background make him a seasoned veteran in the collection industry.

Bradley V. Fudge (Brad) has been in the collection industry since the age of 7, when he started licking stamps in the mail room for his Mother and Father, Jack & Jo Fudge, the original owners of Credit Collections, Inc.(CCI). Through the years Bradley has held various positions, until he started on the sales force in 1986. Brad's brother, John M. "Chip" Fudge, purchased CCI from his parents and merged it with his collection company, Account Specialist, Inc., in 1992. Brad purchased the company from his brother in March of 1999. CCI has been a family owned business for 41 years, and retains a management staff with 15 plus years of experience. Brad is heavily vested in the day-to-day workings of the company and still helps out in the sales field.

Neal Henning has an extensive background in the collections industry. His career began in 1979 as a manager at Southern Oregon Credit Service in Medford, Oregon. Today he is the Vice President of Creditors Collection Service in Newport, Oregon as well as the Owner of Industrial Credit Service in Bellevue, Washington.

He is active in community service and is a city council member in Newport, Oregon.

Neal is a member of the Tribal Council of the Confederated Tribes of the Siletz Indians.

Neal is married to Wanda Henning who was recently featured on the cover of Collection Advisor Magazine.

Amy Canaday is the V.P. of Collections for Collection Center Inc. located in Rawlins, WY. She's been employed with CollectionCenter since April, 2000 and has been in a management position since July, 2002. Amy oversees the Collection Staff in the Rawlins, WY and the Ft. Collins, CO offices. She's also a member of CollectionCenter's "Core Management Team" which formulates and implements policies and procedures within the company, helps set the company budget, and oversees the growth of the Leadership Team. CollectionCenter joined the DAKCS family in 1985 as a Beta site, making CCI one of the most experienced companies in the world with a DAKCS alliance. CollectionCenter has a staff of 86 people that uses both Sting version 7.2 and Beyond.net. CCI has the most current version of the VIC dialer and Amy is quite knowledgeable in its usage and applications.